When Southwest Airlines made the decision to drop free checked bags as part of its standard fares, the airline completed its heel turn.
The company used to be the John Cena of the air — always treat… [+4046 chars]
Southwest Airlines bag change leads to bigger passenger problems - TheStreet
The airline no longer seems interested in its former branding as being different than other carriers.
By:Daniel Kline
Source:TheStreet
Published:
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