HP today abruptly ditched the mandatory 15-minute wait time that it imposed on customers dialling up its telephone-based support team due to "initial feedback."
As The Register exclusively revealed … [+2390 chars]
HP ditches 15-minute wait time policy due to 'feedback' - The Register
It woz The Reg wot won it... or maybe just common sense prevailed among management
By:Paul Kunert
Source:Theregister.com
Published:
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